Refund Policy

Introduction

Welcome to VORLANTHIREX. We value your satisfaction and strive to ensure a positive experience. Our refund policy is outlined below to provide transparency and clarity.

Eligibility for Refunds

Refunds are considered under the following conditions:

• The service/product did not meet the description provided.
• The service was cancelled by VORLANTHIREX prior to initiation.
• Technical issues that were not resolved in a timely manner.

Filing a Refund Request

To request a refund, please contact our support team at [email protected] within 15 days of purchase. Include your order number and a detailed explanation of your request.

Processing Time

Once your request is received, we will review and process it within 7-10 business days. Approved refunds will be credited back to the original method of payment.

Non-refundable Services

Certain services and products might be non-refundable. These include:

• Customized services initiated at your request.
• Products specified as non-refundable at the point of sale.